As COVID-19 spreads across the globe, impacting our health and wreaking havoc on businesses large and small, it is becoming clear that the world has become much more volatile, uncertain, complex and ambiguous. Compared with previous global shocks, as experienced in the 20th century, today the systems that we rely on to keep businesses, governments and our society in motion are primarily digital and perilously interconnected.

Digital resilience may be thought of as embodying the fast-evolving convergence of:

• cyber security and protection against threats to digital assets
• business continuity planning – companies’ preparedness to maintain critical business functions in the event of a disruption; and
• digital governance, risk and compliance (GRC), which enables companies to keep digital machinery ‘on track’ and aligned with corporate objectives

Treating these areas in silos is no longer appropriate or relevant. The current business environment demands an integrated approach. To thrive and survive, organizations need to recognize their reliance on digital infrastructure to work toward digital resilience at every level, from the C-suite to the front line. The best way to capture all these areas and ensure uniformity of approach is in a digital resilience framework, which acts as an umbrella document. Below are some pointers that may help organizations develop their digital resilience maturity and ensure it evolves with changing needs and requirements.

First, gather information and take stock of your ‘current state’, even if you already think

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