Privacy Policy

This privacy Policy/ Notice explains how Shirley Price Aromatherapy uses any personal information that you provide to Shirley Price Aromatherapy.

Shirley Price Professional Aromatherapy is committed to ensuring that your privacy is protected. For any information you provide certain by which you can be identified when using this website or any of our services you can be assured that it will only be used in accordance with this privacy policy.

Shirley Price Professional Aromatherapy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Inline with the GDPR Regulation 25/05/18

What information do we collect about you?

We collect information about you when you engage with us for our products and services. This information will relate to your personal and order data. It may also include special categories of personal data such as previous orders, delivery address, specific information provided, if this is necessary for the provision of our services.

We may also collect information when you voluntarily complete client surveys or provide feedback to us.

Information relating to usage of our website is collected using cookies. These are text files placed on your computer to collect standard internet log information and visitor behaviour information. We may use your information collected from the website to personalise your repeat visits to the site.

We may collect the following information:

Name, payment details, contact information including email address, demographic information such as postcode, preferences and interests, other information relevant to customer surveys and / or offers.

Why do we need to collect and use your personal data?

The primary legal basis that we intend to use for the processing of your data is for the performance of our contract with you. The information that we collect about you is essential for us to be able to carry out the services that you require from us effectively. Without collecting your personal data we would be unable to fulfil our legal and regulatory obligations.

Where special category data is required we will obtain your explicit consent in order to collect and process this information.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To process your order and obtain payment

Internal recording keeping

We may use information to improve our products and services.

How will we use the information about you?

We collect information about you in order to provide you with the services for which you engage us.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Who might we share your information with?

By continued use of our products and services, you confirming that you have read and agreed to our updates. we may email you about other products or services that we think may be of interest to you.

We won’t share your information for marketing purposes with other organisations.

In order to deliver our services to you effectively we may send your details to third parties such as those that we engage for professional compliance, accountancy or legal services as well as product and platform providers that we use to arrange financial products for you.

Where third parties are involved in processing your data we will have a contract in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of confidence in processing your data and that they will only act in accordance with our written instructions
where it is necessary for your personal data to be forwarded to a third party we will use appropriate security measures to protect your personal data in transit such as password protection and/or encryption of data etc.

To fulfil our obligations in respect of prevention of money-laundering and other financial crime we may send your details to third party agencies for identity verification purposes.

How long do we keep hold of your information?

In principle, your personal data should not be held for longer than is required under the terms of our contract for services with you. However, we are subject to regulatory requirements to retain data for specified minimum periods. We also reserve the right to retain data for longer than this due to the possibility that it may be required to defend a future claim against us. In any case, we will not retain your personal data for longer than is necessary, which may be for an extended period of time for some types of business for the reasons stated above.

You have the right to request deletion of your personal data. We will comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests as noted above.

How can I access the information you hold about me?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email or write to us using the contact details noted below.

We have an obligation to ensure that your personal information is accurate and up to date. Please ask us to correct or remove any information that you think is incorrect.

Controlling your personal information

You may choose to restrict the collection or use of your personal information by contacting us using the contact information listed below.

Cookies

We may use cookies to track visitor use of the website and to compile statistical reports on website activity.

A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is then added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use web traffic log cookies to identify which pages are being used. This helps us to analyse data about web page traffic and improve our website in order to tailor it to our customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give access to your computer or any other information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookie, but you can usually modify your browser to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For further information visit http://www.allaboutcookies.org/

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website may contain links to other websites of interest. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Data aggregation, analytics and profile creation

We may analyse your browsing behaviour to draw inferences and create profiles about your personal preferences and behaviours. We may then use such information for the purposes described below;

Behavioural advertising and cross platform targeting

Served by us – we may use your information to serve you with advertising, which is relevant to you, on our website and the website of third parties.
Served by third parties on our website

What can you do if you are unhappy with how your personal data is processed?

You also have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:

Information Commissioner's Office Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel:0303 123 1113 (local rate)
Changes to our privacy policy

We keep our privacy policy under regular review and we’ll place any updates on our website (and/or) inform you of any changes when they occur. This privacy policy was last updated on 24/05/2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: by email at enquiries@shirleypricearomatherapy.co.uk

Or write to us at Shirley Price Aromatherapy Ltd, 8 Hawley Road, Hinckley, Leicestershire LE10 0PR

We will not sell, distribute or lease personal information to third parties unless we have your permission or are required by law to so. We may use your personal information to send you promotional offers from Shirley price professional Aromatherapy or third parties which think you may find interesting unless advised otherwise.