Water Department

For flushing and water main break notifications, please sign up for Nixle Alerts.

The meter replacement program is concluding. If you have not had the new standard digital Kamstrup meter installed yet, please call 508-679-2731 to schedule your appointment. A reading fee of $50 is assessed per quarter for non-standard meter customers; and customers with larger non-standard meters are assessed $50 per inch of meter diameter. Non-Standard Meter Read Fees will increase to $200 per quarter effective July 1, 2023; Customers with larger non-standard meters will be assessed $200 per inch of meter diameter per quarter.

Check or money order payments may be placed in the lockbox to the right of our front office doors anytime, or you can visit our office during our business hours, 8 am to 3:30 pm, Monday through Friday. You can also mail in your payment or submit a payment through your personal online banking establishment. When submitting a payment through your online banking establishment, please be sure to use P.O. Box 844076, Boston, MA 02284-4076 and include your entire 12-digit account number.

Online and phone payments are available through Invoice Cloud; please visit Invoice Cloud or call 855-985-1096. Fees are 2.99% for credit card payments and $0.50 for ACH payments. Phone payments incur an additional $1.50 convenience fee.

Payment plans are available, please call our office for more information: 508-679-2731